I have read the whole FAQ document but still have a question.

Please, contact us at: support@finebox.co.


I don't want my profile to be public. Why do you publish my personal data without my permission?

According to Vineapp policy all your videos published on Vine are public. Finebox just shows your Vines from Vineapp.
https://vine.co/privacy
"Content, Following, and other Public Information: Vine is a video sharing platform, so most of the information you provide us is information that you choose to be made public. This includes not only the Content that you post and data provided with such Content, such as when it was posted, but also the accounts you follow, the Content that you like or comment on, and other public interactions on the Services. Your public information is broadly and instantly disseminated. For instance, your profile information and public Content are immediately delivered to a wide range of users and other services that access Vine. When you share information or Content via the Services, you should think carefully about what you are making public."


I would like to delete my account and videos and remove them from the internet altogether (Google, Finebox, Vinebox and etc.)

To unpublish your videos from Finebox you have to delete or make them private on Vineapp.
To completely remove your profile you have to request Vine Labs to delete your account.
All removed/private Vineapp videos/profiles are deleted from Finebox within a week. To do it faster or if you have some troubles, please contact us.


How to add my profile to Finebox?

Make sure that you have a Vineapp account (download Vineapp and register an account - https://vine.co/). Search for your Vineapp account name in our search box (please type in your account name exactly as it is on Vineapp). If there are no search results, your account will be added to Finebox within a week. To do it faster or if you have some troubles, please contact us.


How to add my video to Finebox?

Make sure that you have a Vineapp account (download Vineapp and register an account - https://vine.co/). Capture a video in Vineapp. Search for your Vineapp account name in our search box (please type in your account name exactly as it is on Vineapp). If there are no search results, your account and video will be added to Finebox within a week. To do it faster or if you have some troubles, please contact us.


I changed my profile picture and/or name about a week ago on Vine. When will this update show on Finebox?

Such an update may take up to a week to reach Finebox. To do it faster or if you have some troubles, please, contact us.


I forgot my Vine password. Can you help me. (Or any other question about Vineapp)

Finebox isn't affiliated with Vine, Vineapp and Vine Labs. Please, contact Vine Labs directly.


I googled my name and found something strange on Finebox.

Please, contact us with the information about your search query and the results that bother you.


How could my profile or my video be placed on main pages (popular or top viners)?

Please, send us a link to your profile/video. It could be placed on main pages, if we like it.


I want to insert a Vine clip into my page. How can I do it?

Open the clip on finebox.co, then click on the <> button below the video. You will be brought to the "options" page which contains the code for insertion.


I have a forum and I want all links to Vine clips to be transformed to inline video just like youtube links.

Go to the BB-editor and add new tag, for example "vine", which would transform the link {link} to <iframe src="http://finebox.co/iframe?autoplay&mute&link={link}" frameborder="0" height="320" width="320"></iframe>. The link can point to one of the most popular Vine websites: vine.co, finebox.co, seenive.co. To add support of other vine websites please contact us via email: support@finebox.co


Finebox contacts

support@finebox.co


Vine Labs contacts

https://vine.co/contact